We offer free standard shipping on all orders above ₹1599. For orders below this amount, a nominal shipping fee of ₹40 will be applied at checkout. Express shipping options may be available for an additional charge in select areas.

Typically, orders are processed and dispatched within 1-2 business days. Once shipped, delivery usually takes 3-7 business days for most major cities and towns. For remote locations, it might take up to 10 business days. You will receive a tracking link via email once your order is on its way.

Absolutely! Once your order is shipped, you will receive an email containing your tracking number and a link to the courier's website. You can use this to monitor the status of your delivery in real-time. Please allow up to 24 hours for the tracking information to become active after you receive the email.

We conduct thorough quality checks, but in the rare event that you receive a damaged or incorrect item, please contact our customer support team immediately at xnoir.us@gmail.com or Contact : 70872-29809 within 48 hours of delivery. Please provide your order number and clear pictures of the damaged/incorrect item. We will arrange for a free replacement or a full refund as per your preference.

Once your returned item is received and inspected by our team, we will process your refund. For prepaid orders, the refund will be credited back to your original payment method within 4-6 business days. For COD orders, we will initiate a bank transfer to your provided account details, which may take 7-10 business days to reflect. You will receive an email confirmation once your refund has been processed.